Shipping

Kanlock's Free Delivery

We offer Free Express Delivery on all online purchases within Australia.

Orders placed before 1:00pm AEST in Metro areas should be received the next business day. This service takes 2-3 business days to most other areas.

Once your order is dispatched you will receive an email with your tracking number and details on how to track your delivery.

Please see below information for shipping to New Zealand.

 

Do i need to be home to accept the delivery?

No signature required by activating Safe Drop.

As part of Australia Post 'Delivery Choices' we now offer Safe Drop on all small item deliveries.

This means that if there is no one present to sign for your delivery it will be left in a safe place eg: car port, front porch (this location must not be too visible from the road & be out of the weather).

How Safe Drop Works:
1. When you receive your Tracking Email there will be a link asking if you would like to activate Safe Drop.
2. You will be directed to the Australia Post website where you can nominate your Safe Drop location.
3. If there is no one available to sign for your parcel, it will be left in your Safe Drop location.

...it's as simple as that!

If you have not selected Safe Drop & no one is available to sign for your order, a card will be left and the order will be re-directed to the nearest Australia Post location. You are then responsible for collecting the parcel (you will be required to show photo ID).

 

Can you deliver to Parcel Lockers & PO Boxes?

Yes, we can deliver to Australia Post Parcel Lockers so that you can collect after hours. Australia Post will then send you an email or SMS when your item is ready for pickup.

We can also deliver small items to Post Offices and PO Boxes. This is very quick and simple to arrange.

 

Do you ship to New Zealand?

Yes, we can ship all products to NZ.
Please allow a few extra days as orders will be dispatched from Australia.
Payments will be processed in $AUD.

Replacement Keys, free shipping.

Straps & Key Locks, $20 shipping per order.

 

Do you ship Overseas?

Purchases from the Kanulock Australian website can not be shipped to locations outside of Australia or New Zealand.
Kanulock does operate out of the following regions. Please click on a region from the below list for full detail:
-Europe
-USA

For all other inquiries about please contact us via our Contact Page (green icon at bottom of each page).